English Help

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This online shop is only available in German language, but the usage is very simple.


You already have an account, but you can't log in?

To log in to your account, please proceed as follows:

Step 1: Enter into the field provided your e-mail address.

Step 2: Click on “Passwort vergessen”

Step 3: Look in your email inbox and confirm the link obtained there.

Step 4: password will be sent to you at the e-mail address.

Step 5: Enter the new password in the field provided.


You set up a new account and got an E-Mail from us? Here is the translation!

We just set up your account. Now you get following benefits:

- A permanent shopping cart. If you add products in your shopping cart the products will be saved after your next login.

- Address book. Now you are able to administer different Invoice- and delivery-addresses.

- Order-History. You get a summary of all your orders.

If you have any further questions, please do not hesitate to contact us.

Attention: If you didn't set up an account, but you nevertheless got this E-Mail, please answer us on this E-Mail.


Here are some important translations:

Dose = Tin

Sparpack = refill pack (price advantage)

Kiste = box

Schachtel = carton

mit Adapter = we will install an adapter for non-filter smoking


We also offer our latest two catalogues DAN PIPE and Cigar & Company in english language for download.


Yours DAN PIPE - Cigar & Company

Haben Sie das 18te Lebensjahr vollendet?