English Help

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This online shop is only available in German language, but the usage is very simple.


You already have an account, but you can't log in?

To log in to your account, please proceed as follows:

Step 1: Enter into the field provided your e-mail address.

Step 2: Click on “Passwort vergessen”

Step 3: Look in your email inbox and confirm the link obtained there.

Step 4: password will be sent to you at the e-mail address.

Step 5: Enter the new password in the field provided.


You set up a new account and got an E-Mail from us? Here is the translation!

Thank you for registering in our online shop. With your customer account, you can now profit from the following topics:

Permanent shopping cart:
You can enter items into your shopping cart, its contents will be saved until your next visit to our shop.

Address book:
You can administer different addresses for invoice and goods delivery.

Order history:
You get an overview on your finished and on your current orders.

Should you have questions on our assortment, please don’t hesitate to ask.

Should you have received this e-mail without having registered in our online shop, please reply by answering this our e-mail.


Here are some important translations:

Dose = Tin

Sparpack = refill pack (price advantage)

Kiste = box

Schachtel = carton

mit Adapter = we will install an adapter for non-filter smoking


We also offer our latest two catalogues DAN PIPE and Cigar & Company in english language for download.


Yours DAN PIPE - Cigar & Company

Haben Sie das 18te Lebensjahr vollendet?